| Company | European Trading FirmEuropean Trading Firm |
| Company Info | Global Trading firm that has over 500 people located across 5 offices. One of the top 4 market makers globally. |
| Job Title | User Support Specialist |
| Job Short Desc | Join as a User Support Specialist at the heart of Chicago's trading hub. Solve IT issues, manage user-facing systems, recommend solutions, and ensure operational excellence in a dynamic environment. |
| Salary | Variable based on experience |
| Locations | USA - Chicago |
| Visa | Y |
| Job Summary | As a User Support Specialist in our Chicago office, you'll be the go-to person for front-line support, ensuring exceptional user experiences across the business. Your responsibilities include providing top-notch support for various IT requests and incidents, managing user-facing systems such as laptops, phones, and video conferencing tools, and analyzing and recommending enterprise IT solutions. Collaborating with other IT engineering teams, you'll contribute to service delivery and play a vital role in maintaining operational excellence. With over 5 years of troubleshooting experience and a passion for problem-solving in a fast-paced environment, you'll thrive in this dynamic role. Join our global team, enjoy a performance-based bonus structure, and take ownership of initiatives that directly enhance business operations while benefiting from a wide range of additional benefits. |
| Criteria | | Provide exceptional user support | | Manage user-facing systems and technologies | | Analyze and recommend IT solutions |
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| Apply | Apply |