| Company | Digital asset derivatives, |
| Company Info | A FCA-regulated trading venue offering centrally cleared Bitcoin index futures and options. Partnering with LCH SA, it provides secure digital asset derivatives trading for global institutional participants at scale. |
| Job Title | Trade Support Engineer |
| Job Short Desc | Join a pioneering team at the forefront of digital asset derivatives. As a Digital Asset Derivatives Support Specialist, contribute to the success of the UK's first regulated and globally influential trading venue.
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| Salary | Variable based on experience |
| Locations | EU - London (UK) |
| Visa | Y |
| Job Summary | As a Digital Asset Derivatives Support Specialist, you'll play a crucial role in ensuring the seamless operation of the UK's first regulated digital asset derivatives trading venue. Leveraging your expertise in FIX protocol and application support, you will contribute to client onboarding, troubleshoot connectivity issues, and collaborate with the infrastructure and development teams to enhance the overall customer support experience. This position demands a deep understanding of regulatory compliance, strong communication skills, and a commitment to delivering exceptional customer support in a dynamic 24/7 trading environment. Join our pioneering team and be part of the new era of regulated trading venues. |
| Criteria | | Technology Focus: Diagnose and troubleshoot FIX protocol and application support issues. | | Client Onboarding Expert: Assist clients in onboarding to the GFO-X Exchange platform. | | Infrastructure Collaboration: Collaborate with the development team for API enhancements and bug fixes. |
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| Apply | Apply |