| Company | Digital asset derivatives, |
| Company Info | A FCA-regulated trading venue offering centrally cleared Bitcoin index futures and options. Partnering with LCH SA, it provides secure digital asset derivatives trading for global institutional participants at scale. |
| Job Title | Desktop Support Engineer |
| Job Short Desc | Join our team as a Digital Asset Derivatives Technology Support Specialist. Utilize your Microsoft proficiency, problem-solving skills, and ITIL knowledge to shape the future of regulated trading in the digital asset space. |
| Salary | Variable based on experience |
| Locations | EU - London (UK) |
| Visa | Y |
| Job Summary | We are recruiting a Digital Asset Derivatives Technology Support Specialist to contribute to the growth of the company. Your role involves providing top-notch technical support, including Windows 10/11 desktop support, hardware peripherals assistance, and active involvement in new support projects. As part of our globally distributed technical support team, you will work closely with internal customers, infrastructure teams, and occasionally the development team. Proficiency in Microsoft Technologies, strong problem-solving skills, and familiarity with ITIL practices are essential for success in this role. You will also have the opportunity to contribute to continuous improvement efforts, collaborating with the team to implement standardized support procedures. The ability to multitask efficiently, work under time pressure, and a respectful understanding of organizational culture and values are key attributes we seek in the ideal candidate. If you have a bachelor's degree or equivalent industry experience, along with experience supporting IT projects and workstreams, we invite you to join our dynamic and experienced team at the forefront of the evolving digital asset market. |
| Criteria | | Microsoft Office365 expertise required. | | Troubleshoot Linux desktop; FIX protocol experience beneficial. | | Collaborate on IT projects, enhance support processes, and maintain excellent team communication. |
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| Apply | Apply |